Author Archives: admin
Channels for Calling Card Dial-in Access
One of the most common questions we are asked by clients who operate calling card is “how many channels will I need?”. There is no hard and fast formula to determine the number of channels required based on the number … Continue reading
Callerid Name in Canada
I am occasionally called by our wholesale customers from the US asking how to register their Canadian DIDs in the CNAM database so that they can send callerid name as well as number.
Where DID all the 800s Go?
We are often asked by customers for “vanity” toll free numbers: a number that has digits which have special significance such as spelling their name or business. When we look up the number in SMS/800 database that manages the allocation … Continue reading
Top 6 Reasons Why Number Ports Fail
In a typical month, we will handle several hundred Canadian number ports, and at least 30% of them fail at the first review. We check each request before submission against a copy of a recent invoice, and in many cases … Continue reading
Somebody Call E911
To quote the immortal words of Sean Kingston… “Somebody call 911! Shawty fire burning on the dance floor Whoa!” Fortunately spontaneous shawty combustion is rare these days, at least in Canada, but provision of 911 services remains a serious business … Continue reading
The Five Ingredients for Business Class VoIP
When we started the parent company of Canadids, Prodosec Inc, back in 2004 to provide VoIP services for business in Canada, it never occurred to us that there was anything hard about VoIP. As founders of the company, we had … Continue reading